Privacy

Effective as of September 17, 2020, Edceum Global., (“Edceum”) and its subsidiaries and or affiliated companies, (collectively, the “Edceum Group” or “we” or “us” or “our”) have updated our Privacy Policy (“Policy”).

When you fill out a form on our website you automatically agree to Edceum Terms and Privacy Policy and give Edceum the right to contact you by phone, email or SMS to assist with your inquiry. You also agree to get emails from Edceum about scholarships, admissions, and more.

1. Introduction

This Policy details our commitment to protecting the privacy of individuals and institutions who visit our Websites (defined below) (“Website Visitors”), who register to use the services which we market or who attend or register to attend sponsored events or other events at which the Edceum Group participates (“Attendees”)). For the purposes of this Policy, the term, “Websites”, shall refer collectively to www.edceum.com as well as the other websites that the Edceum Group operates and that link to this Policy. This Privacy Policy describes how the Edceum Group collects, uses, shares and secures the personal information that you provide. It also describes your choices regarding use, access and correction of your personal information.

2. Scope Of This Policy

When this Policy applies:
Websites that link to this Policy.
When this Policy does not apply – Third party websites:
Our Website may contain links to other websites. The information practices and the content of such other websites are governed by the privacy statements of such other websites. We encourage you to review the privacy statements of any such other websites to understand their information practices.
When this Policy does not apply – Service Data:
With the exception of Account Information (as defined below) and other information we collect in connection with your registration or authentication into our Services, this Policy does not apply to our security and privacy practices in connection with your access to and use of the services which we market on our Websites (our “Services“). We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received.

3. Information That You Provide To Us

Contact Information:
We ask for and may collect personal information about you such as your name, address, phone number, email address, demographic information, and study qualifications, as well as certain related information like your company name and website name, when you contact us to access or utilize one or more of our Services. We also ask for and collect personal information such as an email address and a name or alias from any individual that you authorize to contact us on your behalf.
By voluntarily providing us with your Information, you represent that you are the owner of such personal information or otherwise have the requisite consent to provide it to us.

Other Submissions:
We ask for and may collect personal information from you when you submit web forms on our Websites or as you use interactive features of the Websites, including: participation in surveys, contests, promotions, sweepstakes, requesting customer support, or otherwise communicating with us.
Attendee Information:
We ask for and may collect personal information such as your name, address, phone number and email address when you register for or attend a sponsored event or other events at which any member of the Edceum Group participates.
Mobile Application:
When you download and use our Services, we automatically collect information on the type of device you use, and operating system version.

4. Information That We Collect From You on our Websites

Cookies and Other Tracking Technologies:
We and our authorized partners may use cookies and other information gathering technologies for a variety of purposes. These technologies may provide us with personal information, information about devices and networks you utilize to access our Websites, and other information regarding your interactions with our Websites.
We may partner with third parties to either display advertising on the Websites or to manage our advertising on other sites. Our third party partners may also use technologies such as cookies to gather information about your activities on our Websites and other sites in order to suggest advertisements based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out.
Web beacons, tags and scripts may be used on our Websites or in email or other electronic communications we send to you. These assist us in delivering cookies, counting visits to our Websites, understanding usage and campaign effectiveness and determining whether an email has been opened and acted upon. We may receive reports based on the use of these technologies by our third-party service providers on an individual and aggregated basis.
We use Local Storage Objects (“LSOs”) such as HTML5 to store content information and preferences. Various browsers may offer their own management tools for removing HTML5 LSOs. Third parties with whom we may partner to provide certain features on our Websites or to display advertising based upon your Web browsing activity use LSOs such as HTML5 and Flash to collect and store information.
Logs:
As is true with most websites and services delivered over the Internet, we gather certain information and store it in log files when you interact with our Websites and Services. This information includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information. Occasionally, we connect personal information to information gathered in our log files as necessary to improve our Websites and Services. Occasionally, We connect personal information to information gathered in our log files as necessary to improve our Websites and Services. In such a case, we would treat the combined information in accordance with this Policy.
Analytics:
We collect analytics information when you use the Websites to help us improve them, including through the use of cookies. We may also share non-identifiable data about your actions on our Websites with third-party service providers of analytics services. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.

5. Information Collected From Other Sources

Social Media Widgets:
The Websites include social media features, such as the Facebook Like button, and widgets, such as the Share This button or interactive mini-programs that run on our Websites. These features may collect your Internet protocol address, which page you are visiting on the Websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Websites. Your interactions with these features are governed by the privacy statement of the companies that provide them.

6. How We Use Information That We Collect

General Uses:
We may use the information we collect about you (including personal information, to the extent applicable) for a variety of purposes, including to (a) provide, operate, maintain, improve, and promote the Websites and the Services; (b) enable you to access and use the Websites and the Services; (c) process and complete transactions, and send you related information, including purchase confirmations and invoices; (d) send transactional messages, including responses to your comments, questions, and requests; provide customer service and support; and send you technical notices, updates, security alerts, and support and administrative messages; (e) send promotional communications, such as providing you with information about services, features, surveys, newsletters, offers, promotions, contests, and events; and provide other news or information about us and our partners (you can opt-out of receiving marketing communications from us by contacting us at info@edceum.com or following the unsubscribe instructions included in our marketing communications); (f) process and deliver contest entries and rewards; (g) monitor and analyze trends, usage, and activities in connection with the Websites and Services and for marketing or advertising purposes; (h) investigate and prevent fraudulent transactions, unauthorized access to the Websites and the Services, and other illegal activities; (i) personalize the Websites and Services, including by providing features or advertisements that match your interests and preferences; and (j) for other purposes for which we obtain your consent.
Legal basis for processing (EEA visitors only):
If you are a visitor from the European Economic Area, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only where we need the personal information to provide you with our Services, where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms, or where we have your consent. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to perform a contact with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time why we need to use your personal information. If we process personal information in reliance on your consent, you may withdraw your consent at any time.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “Contact Us” section below.

7. Sharing Of Information Collected

Third-Party Service Providers:
We share information, including personal information, with our third-party service providers that we use to provide hosting for and maintenance of our Websites, application development, backup, storage, payment processing, analytics and other services for us. These third-party service providers may have access to or process your personal information for the purpose of providing these services for us. We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.
Compliance with Laws and Law Enforcement Requests; Protection of Our Rights:
In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Service Agreement, or as otherwise required by law.
Testimonials:
From time to time, we may post testimonials on the Websites that may contain personal information. We obtain Your consent to post Your name along with Your testimonial. If you wish to update or delete your testimonial, you can contact us at info@edceum.com.

Referrals:
If you choose to use our referral service to tell a friend about our services, we will ask you for your friend’s name and email address. You must only provide your friend’s name and email address if you have a reasonable belief they will not object to us contacting them. If you do, We will automatically send your friend an email inviting him or her to visit the Websites and will store this information for the purpose of sending this initial email, tracking the success of our referral program and other marketing activities. Your referral may contact us at info@edceum.com to request that we remove his/her information from our database.
Community Forums:
The Websites may offer publicly accessible blogs, community forums, comments sections, discussion forums, or other interactive features (“Interactive Areas“). You should be aware that any information that you post in an Interactive Area might be read, collected, and used by others who access it. To request removal of your personal information from an Interactive Area, contact us at info@edceum.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Edceum Group Sharing:
We may share information, including personal information, with any member of the Edceum Group, and they will use that information only for the purposes already described in this Policy.
With Your Consent:
We may also share personal information with third parties when we have your consent to do so

8. International Transfer of Personal Information

We do not share your personal information with third parties, unless it is necessary to carry out your request, for our professional or legitimate business needs, or as required or permitted by law. Where we do transfer your personal information to third parties or service providers, appropriate arrangements will be made in order to ensure correct and secure data processing in compliance with applicable data protection law.
We store personal information about Website Visitors and Subscribers within the EEA, the United States and in other countries and territories. To facilitate our global operations, we may transfer and access such personal information from around the world, including from other countries in which the Edceum Group has operations. Therefore, your personal information may be processed outside of the EEA and in countries which are not subject to an adequacy decision by the European Commission and which may not provide for the same level of data protection as the EEA.
In this event, we will ensure that the recipient of your personal information offers an adequate level of protection, for instance by entering into standard contractual clauses for the transfer of data as approved by the European Commission (Art. 46 GDPR), or we will ask you for your prior consent to such international data transfers.

9. Other important privacy information

Data Retention:
Where Edceum is the data controller of personal information (for example, personal information relating to Website Visitors, Attendees and individuals who register to use our Services), then we retain the personal information we collect where we have an ongoing legitimate business need to do so (for example, to provide you with our Services, to enable your participation in an event, and to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or aggregate it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

10. How to exercise your data protection rights

You have certain choices available to you when it comes to your personal information. Below is a summary of those choices, how to exercise them and any limitations.
Correcting, updating and removing your information:
An individual or institution that seeks to exercise their data protection rights in respect of personal information stored or processed by us (including to seek access to, or to correct, amend, delete, port or restrict processing of such personal information) should direct his/her query to info@edceum.com. Upon receipt of a request for us to remove the personal information, we will respond to their request within thirty (30) days. We will retain personal information that we process and store for as long as needed to provide our Services.
Request that we stop using your information:
You may request that your personal information no longer be accessed, stored, used and otherwise processed where you believe that we do not have the appropriate rights to do so. For example, if you are no longer an active visitor, you can request that we delete your information as provided in this Policy. Where you gave us consent to use your personal information for a limited purpose, you can contact us to withdraw that consent. You can also opt-out of our use of your personal information for marketing purposes by contacting us, as provided below. When you make such requests, we may need time to investigate and facilitate your request. If there is delay or dispute as to whether we have the right to continue using your personal information, we will restrict any further use of your personal information.
Opt-out of communications:
We offer those who provide personal contact information a means to choose how we use the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any of our marketing emails or you may send a request to info@edceum.com. You may opt-out of receiving promotional communications from us by using this unsubscribe link within each email.

Other data protection rights:
If you wish to exercise any other data protection rights that are available to you under your local data protection laws (such as the right to data portability or to data restriction) then please send your request to info@edceum.com and we will action your request in accordance with applicable data protection laws.
You have the right to complain to your local data protection authority if you are unhappy with our data protection practices. Contact details for data protection authorities in the European Economic Area are available here.

11. Children’s Personal Information

We do not knowingly collect any personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through our Websites or Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through the Websites or Services without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us through the Websites or Services, please contact us at info@edceum.com, and we will use commercially reasonable efforts to delete that information.

12. Business Transactions

We may assign or transfer this Policy, including any personal information, to any person or entity that acquires all or substantially all of our business, stock or assets, or with whom we merge. If we do, we will inform them of the requirement to handle your personal information in accordance with this Policy.

13. Supplemental Terms and Conditions for Certain Regions

Brazil:
Personal information collected, stored, used and/or processed by the Edceum Group, as described in this Policy, is collected, stored, used and/or processed in accordance with Brazilian Law No. 12,965/2014. Those individuals who use or access our Website or Services expressly consent to the collection, use, storage and processing of their personal information by us for the purposes described in this Policy.
Australia:
Personal information collected, stored, used and/or processed by the Edceum Group, as described in this Policy, is collected, stored, used and/or processed in compliance with the Australian Privacy Act 1988 (Commonwealth) and the Australia Privacy Principles.
If you are dissatisfied with our handling of a complaint or do not agree with the resolution proposed by us, you may make a complaint to the Office of the Australian Information Commissioner (“OAIC”) by contacting the OAIC using the methods listed on their website at http://www.oaic.gov.au. Alternatively, you may request that we pass on the details of your complaint to the OAIC directly.
New Zealand:
Personal information collected, stored, used and/or processed by the Edceum Group, as described in this Policy, is collected, stored, used and/or processed in compliance with New Zealand’s Privacy Act 1993 and its 12 Information Privacy Principles (“NZ IPPs”).

Singapore:
Personal information collected, stored, used and/or processed by the Edceum Group, as described in this Policy, is collected, stored, used and/or processed in compliance with the Edceum Group’s obligations under the Personal Data Protection Act 2012 of Singapore (“PDPA”).
Canada:
Personal information (as the term is defined in the Personal Information Protection and Electronic Documents Act of Canada (“PIPEDA”)) will be collected, stored, used and/or processed by the Edceum Group in compliance with the Edceum Group’s obligations under PIPEDA.
California Residents:
The California Consumer Privacy Act (“CCPA”), which is effective as of January 1, 2020, regulates how we handle personal information of California residents and gives California residents certain rights with respect to their personal information.
Edceum is both a “business” and a “service provider” under the CCPA. The following supplemental privacy policy applies to information we collect in our role as a business—this is when we interact directly with you.
This supplemental privacy policy is effective as of January 1, 2020, shall apply only to residents of California, and may be subject to change. The general privacy policy shall continue to apply to the extent that it applies to you as a resident of California. If you are a resident of California, we are required to disclose certain uses and disclosures in a certain format, as well as to inform you of certain rights you may have. Any capitalized terms used in this supplemental privacy policy shall have the same meaning as in the general privacy policy.
Information We May Collect:
We may collect the following categories of information:
– Identifiers
– Demographic Information
– Commercial Information
– Internet or other electronic network activity information
– Geolocation data
– Audio, electronic, visual, or similar information
– Professional or employment-related information
– Inferences drawn from any of the above information.
For each category of information, we collect the information from a variety of sources, including directly from you, from your devices, from your social media profiles, and/or from third party providers. We collect the information to provide you with services, protect our customers and ourselves (including the services), and to improve the services. Below we describe the various scenarios that fall under each of those three categories and the information collected in each one:

Information that you provide us
i. Event registrations and other form submissions: We record information that you submit when you (i) register for any event, including webinars or seminars, (ii) subscribe to our newsletter or any other mailing list, (iii) submit a form in order to download any whitepaper, or other materials, (iv) participate in contests or respond to surveys, or (v) submit a form to request customer support or to contact Edceum for any other purpose.
ii. Testimonials : When you authorize us to post testimonials about our services on websites, we may include your name and other personal information in the testimonial. You will be given an opportunity to review and approve the testimonial before we post it. If you wish to update or delete your testimonial, you can contact us at info@edceum.com.
iii. Interactions with Edceum : We may record, analyze and use your interactions with us, including email, telephone, and chat conversations with our sales and customer support professionals, for improving our interactions with you and other customers.
Information that we collect automatically
i. Information from browsers, devices and servers : When you visit our websites, we collect information that web browsers, mobile devices and servers make available, such as the internet protocol address, browser type, language preference, time zone, referring URL, date and time of access, operating system, mobile device manufacturer and mobile network information. We include these in our log files to understand more about visitors to our websites.
ii. Information from first party cookies and tracking technologies: We use temporary and permanent cookies to identify users of our services and to enhance user experience. We also use cookies, beacons, tags, scripts, and other similar technologies to identify visitors, track website navigation, gather demographic information about visitors and users, understand email campaign effectiveness and for targeted visitor and user engagement by tracking your activities on our websites. We only use first-party cookies and do not use third-party cookies or other third-party tracking technologies on our websites. You can learn more about the cookies used on our websites here. We also use first-party Local Storage Objects (LSOs) such as HTML5 to store content information and preferences to provide certain features.
Information that we collect from third parties
i. Referrals: If someone has referred any of our services to you through any of our referral programs, that person may have provided us your name, email address and other personal information. You may contact us at info@edceum.com to request that we remove your information from our database. If you provide us information about another person, or if another person gives us your information, we will only use that information for the specific reason for which it was provided to us.
ii. Information from our institution or recruitment partners: If you contact any of our institution or recruitment partners, or otherwise express interest in any of our services to them, the institution or recruitment partner may pass your name, email address, company name and other information to Edceum. If you register for or attend an event that is sponsored by Edceum, the event organizer may share your information with us. Edceum may also receive information about you from review sites if you comment on any review of our services, and from other third-party service providers that we engage for marketing our services.
iii. Information from social media sites and other publicly available sources: When you interact or engage with us on social media sites such as Facebook, Twitter, Google+ and Instagram through posts, comments, questions and other interactions, we may collect such publicly accessible available information, including profile information, to allow us to connect with you, improve our servces, or better understand user reactions and issues. We must tell you that once collected, this information may remain with us even if you delete it from the social media sites. Edceum may also add and update information about you, from other publicly available sources.
Purposes for using information
In addition to the purposes mentioned above, we may use your information for the following purposes:
– To communicate with you (such as through email) about services that you have signed up for, changes to this Privacy Policy, changes to the Terms of Service, or important notices;
– To keep you posted on new and services, upcoming events, offers, promotions and other information that we think will be of interest to you;
– To ask you to participate in surveys, or to solicit feedback on our services;
– To do all other things required for providing our services, such as enabling collaboration, providing website and email hosting, and backing up and restoring your data;
– To understand how users use our services, to monitor and prevent problems, and to improve our services;
– To provide customer support, and to analyze and improve our interactions with customers;
– To detect and prevent fraudulent transactions and other illegal activities, to report spam, and to protect the rights and interests of Edceum, Edceum’s users, third parties and the public;
– To update, expand and analyze our records, identify new customers, and provide services that may be of interest to you;
– To analyze trends, administer our websites, and track visitor navigations on our websites to understand what visitors are looking for and to better help them;
– To monitor and improve marketing campaigns and make suggestions relevant to the user.
Additional Disclosures:
We do not sell personal information of any individual, including personal information of minors under 16 years of age.
Your Rights:
You may have certain rights with respect to your personal information, including:
– The right to access, including the right to know the categories and specific pieces of personal information we collect;
– The right to deletion of your personal information, subject to certain limitations under applicable law;
– The right to request disclosure of information collected;
– The right to disclosure of information disclosed for valuable consideration; and
– The right not to be discriminated against for exercising certain rights under California law.
To exercise these rights, please submit a request by emailing info@edceum.com. Please be as specific as possible in relation to the personal information you wish to access. Once we receive your request, we will review it, determine whether we can verify your identity, and process the request accordingly. If we need additional information to verify your identity, we will let you know. We will respond to your request within 45 days of receipt, or notify you if we require additional time.
If you would prefer, you may designate an authorized agent to make a request on your behalf.

14. Changes To This Policy

This Policy may be updated from time to time to reflect changing legal, regulatory or operational requirements. We encourage you to periodically review this page for the latest information on our privacy practices.
If there are any material changes to this Policy, you will be notified by our posting of a prominent notice on the Websites prior to the change becoming effective. If we are required by law to do so, we will seek your consent prior to those material changes becoming effective.
If you do not accept any changes made to this Policy, please discontinue use of the Websites and the Services.

15. Contact Us

If you have questions regarding this Policy or about the Edceum Group’s privacy practices, please contact us by email at info@edceum.com.

16. English Version Controls

In the event of any ambiguity or conflict between translations, the English version is authoritative and controls.